Know the benefits of KFC Call Center Indonesia services for customers
KFC call center services are currently busy providing services to customers, especially if there are questions, criticisms and suggestions. Sometimes it shows how they still maintain good relationships with customers even if the content is not good. In fact, they can continue to stand up and develop due to customer criticism.
We already know that KFC originated from Uncle Sam’s country, the United States, but now it is available in different parts of the world, including Indonesia. Because the developments in Indonesia are very unique because it is associated with many important parties. The result will make all services, including customer service, even better.
Learn about the development of KFC in Indonesia
KFC was first established in Indonesia in 1979 during which the process of buying franchise shares was approved to open the restaurant. More precisely in October 1979, Jalan Melawai, DKI Jakarta Province. This is a milestone in the establishment of hundreds of outlets in the archipelago.
In fact, the carrier PT fast food Indonesia TBK is the only owner of this franchise until KFC products are sold in our country. They were founded a year earlier in 1978 on the ownership of the Gaelel family. The name is familiar, especially since there is an F2 driver with the same name, Sean Gelayel.
During the first opening in Jakarta, it received a positive response from the public. This is evident from the large number of visitors who are ready to stand in the queue to eat there. It promotes development for many other major cities such as Semarang, Bandung, Surabaya, and even outside the island such as Medan and Macassar.
If you ask KFC call centre or their website directly, there is also the description of the biggest shareholders so far. In fact, the Saleem Group merged in 1990 and holds more than 35% of the shares, while the Gelayel Group holds almost 44% stake, while the rest are owned by society and employees.
They have joined the Indonesian Stock Exchange since 1993 so that the growth or growth of their shares is faster. Demand from the public for now and so on is likely to continue. Especially the good restaurant offers fresh food and beverage products continuously for its lovers along with its look.
Various best products that are loved by the community
If you ask the KFC call centre or your closest friends for the best products, many of them answer fried chicken directly. Moreover, you can choose many different variants with special features. The crispy type that customers like the most, where the skin is very crispy but the meat is very soft.
This kind of meat feature can also be seen in meat for the zuper crunch burger variant, which is very large in size with a specialty such as corn flavors. Another Western food from KFC is spaghetti, which is very cheap so there is a lot of demand, most outlets also have a price tag of Rs. Sell less than 10,000.
If you want to experience fried chicken varieties with different shapes and flavors, you can try chijja. As the name suggests, this menu is actually served just like pizza but the size is small. The advantage of this menu is to use boneless chicken meat so that you can bite directly without worry.
We can’t find western food menus here, but there are varieties of Japanese bento and yakiniku. For bento products, it is preferred because there are a lot of rice and chicken, then the taste choice changes. Meanwhile, yakini is also suitable as a staple food as it makes our stomachs full.
Moreover , according to KFC, the call center menu like Twisty Fans is unique. Especially since it looks similar to a kebab and is easy to catch so it is convenient to bite. Inside it are chicken and vegetables like tomatoes and spinach. If you want a complicated snack, then turn the answer around.
Ordering food products is definitely not enough if you don’t order drinks. Here we can order delicious drinks like mocha float and chococha float. The advantage of mocha float lies in adding ice cream along with its original chocolate flavor, while chococha is considered fresh because of the green tea mixture.
Uses of KFC Call Center for Users
The customer service of Kentucky Fried Chicken has many good uses, one of which is a bridge for storage communication with customers. Not only about complaints, CS can also provide a lot of information to customers so that they know what they want. As a result the company is considered very professional.
The KFC call centre is actually responsible for marketing products that are known to more and more customers. Product knowledge training has been provided to employees so that they can explain all the services or products to the customers. If there is some kind of promo that we don’t understand, they can easily explain it.
It also involves telemarketing, where they explain in a way that convinces customers. As a result, the sales or marketing of a product increases. No wonder companies dare to spend large amounts of investment on training employees to perform better.
If employees are able to work well, restaurants will be more effective at working so that mistakes do not happen in the future. Then customers and regular KFC restaurant employees have their own work and do not interfere with each other’s performance.
Using customer service will make it easier for customers to reach kentucky fried chicken indonesia-owned restaurants. Moreover, communication via telephone media spreads one of the company’s outlet locations in the archipelago area.
If you are interested in contacting customer service, you can call the number directly from the KFC call centre, which is 08071677777. All complaints or comments will be heard so that it is a good feedback for both parties. If the phone is busy, users can also contact 081210005050 number via SMS media.
Other types of KFC in Indonesia best services
In addition to the features in the form of KFC call centers, there are many other services that we can use as customers, for example online delivery. If you don’t want to go to a restaurant, you can use the delivery service to call 14022 directly. The order doesn’t take long to ship immediately, so that it’s still warm.
Please note, before calling this service, make sure that the delivery location is known by the sender. If the address is not reached, the process of ordering food through delivery orders is difficult. Moreover, the delivery item can be in the form of fast food or beverages.
In addition to the delivery orders, it turned out that this fast food restaurant already has an online order service. In fact, it is different from the company’s delivery order because it collaborates with online motorcycle taxis. Therefore, contacting him doesn’t go to the KFC call center but through online applications like Go-Zek or Grab.
Finally, there is a drive-through service where we can order food through the street without leaving the car. We can’t find this service in all outlets, but it is only available in big cities. You can find the KFC drive thrus in DKI Jakarta, Tangerang and Bali.
This restaurant’s long history in Indonesia has proven to be the best option to eat with close people. Moreover, we always have the latest products or promos that are profitable for us as consumers. Moreover, there is a KFC call centre service so that it helps us in many ways.