Benefits of Using an Honor Service Center when your phone is damaged
Honor’s service center is very useful for mobile users. By accessing it, the damage to the phone can be repaired until it returns to its original appearance. This is obviously advantageous considering that smartphones themselves are very vulnerable. This happens because its use is done every day.
Honor itself is one of the popular brands in Indonesia. In fact, honour is still associated with Huawei. With Honor’s existence, it is hoped that the spread of his mobile phone will be better. This is a dual market strategy that has been tried by several large companies and has worked. Many products are published by honour.
In addition to mobile phones, the company also announced various laptops and accessories. If the product is damaged, please come to the honorary service center. Don’t come to the usual repair place. There are several advantages that official service centres have and do not own elsewhere.
Advantages in Choosing a Service Center
The first advantage lies in the technician who will handle. When you come to a regular repair site, the technician who handles it usually fixes things through self-learning. Although often competent, self-taught learning increases the possibility of mistakes. This is clearly harmful to you as a consumer.
Different things will be felt when you come to the honorary service center. All registered technicians have their own licenses. With that, the quality of the results of the work is unquestionable. Factory standards are the standards possessed by professional technicians. With it, the quality of the product will return to the way it was first purchased.
Phone security will also be maintained during the use of official services. Complaints in this case are often felt by users regarding common repair sites. That’s because, there are often cases where the parts of the phone being serviced are instead replaced by outdated parts of the phone.
This makes its performance after the service drops instead. Different things will be felt when you come to the honorary service center. The technicians have a principle where users need to get the best service. With that being said, phone security will always take precedence so that it will return to the way it first came.
This security is also more guaranteed by the presence of a warranty. The warranty itself is indeed an official feature that honor gives to its users. With the warranty, any damage that arises can be claimed directly to the service centre. Of course, there is a time limit for such guarantees.
In addition, the warranty will not apply if the damage occurs due to personal negligence. The warranty can only be claimed if the damage arises due to a technician’s error in repairs. Although rarely used, this warranty feature will make it easier for users to get the best service.
The benefits don’t stop there
Another advantage of the Honor Service center is also seen in the components provided. In Indonesia, two types of components are well known on the market. The first type is the ori element. This is the official element of the plant. Its use makes the phone return to normal.
Honor also provides this type of component in its service center. However, there is also a second type of component that is local. A local element is a type of component that is not made by a factory. Although similar at first glance, the performance will not be the same. The most prominent examples will be found in local ori and lcds.
Unlike ori lcds, local lcds will feel different when worn and swaddled by hand. The distinction also applies to other components. In addition, there will be no problems such as stock of unavailable components. In a service center, this can happen.
But even if it happens, one city’s honorary service center with another city has cooperated with another. With it, spare parts will be imported from other cities so that repairs can be made. Another advantage can also be seen in tariffs. Some people often complain about different rates between one repair place and another.
This is possible given that there are no rules for the repair space when deciding the price. Different things will be felt when you come to the official service centre. The price is always the same so that consumers will get a definite price. In fact, the price similarity applies to all regions of Indonesia.
With it, service can be made anywhere for the same price. The tariff is also given a detailed explanation. Therefore, you will not feel suspicious and fear being deceived or harmed by the shop.
Steps When It Comes to the Service Center
If you already know the benefits of an honorary service center, make sure to come to the official service point if the product is damaged. When you come first, take the queue number first. Shops are usually full on holidays. So, come on a typical day if you want to wait in line for a while.
Wait until the queue number is called. If he has been called, please come to CS and communicate the complaint substantiated by the mobile phone. From there, CS will ask you a few questions related to the complaint. This question is intended so that the price estimate can be made. That’s because, CS will notify the estimated repair price immediately.
After knowing the repair price, you are free to continue the repair work or not. If you don’t think it’s best to buy a new phone, you can leave the store directly. However, if improvements are still being made, CS will provide a form to complete.
The form contains personal data from users. Inside is also a personal number so that the service centre can continue to connect if the repair process cannot be done quickly. After that, CS will notify the estimated time for completion of the repair process.
From there, wait until repairs are complete. The honorary service center will call you if the repair is indeed successful. After that, customers can pay the repair fee and go home with the gadget repaired. In fact, there are several conditions where other damage is visible in the mobile phone.
This usually happens when the technician is performing repairs. If this happens, you will be recalled and explained about the latest price that needs to be paid. This condition often occurs because damage to the phone cannot be fully detected unless checked by a technician.
VIP services are also available to users
There are many types of services that can be accessed in terms of service centres. The most special service itself is known as the VIP service. VIP services at the honorary service center are divided into three. The first service is called VIP Service Gold. This applies to some phones like Honor 4C and G8.
Next, there’s also VIP Service Platinum. Mobile phone class for this service is even higher. This service itself is intended for Huawei P8 users. On this service, LCD repairs have a warranty of up to 3 months.
In fact, the warranty applies to personal errors such as rupture due to a fall. The latter service is named Diamond VIP service. It is intended for Mate S users. Its main advantage is in the presence of a national warranty for 2 years. Even when it comes to stores, Diamond VIP service customers will be prioritised.
Be sure to always come to the official stores when there is damage to the tool. With it, the state of the gadget will return to its original state and unnecessary things will not happen. For the Honor brand itself, come to honor service centers that have spread throughout Indonesia.